Take5 Casino Slots is dedicated to responsible gaming as a form of customer service and social responsibility.
We believe it is our responsibility to you, our customers, to ensure that you have a positive experience on our platform while being fully aware of the potential risks associated with computer gaming if you do not maintain control.
To ensure that you continue to have a safe and manageable gaming experience, we fully support responsible gaming and have implemented measures to help players who want to control their gaming.
1.KEEPING TRACK OF YOUR GAME
Playing computer games should be treated as an enjoyable pastime. Here are some tips to help you stay in control of your gaming:
Keep it fun
Playing computer games is a form of entertainment, but it should be done in moderation and not as an escape from reality or to earn money by winning prizes.
Keep track of the time
We’re glad you’re here and we hope you can keep playing, but don’t let gaming take up too much of your time. Just like going to the cinema or bowling, we are here for you when you need entertainment.
Use our game management tools
If you need a break, you can take a break from gaming at any time by following the steps in section 2. If you think you might be gambling too much, you may find it useful to complete the self-assessment questions in section 3 below.
2.STAYING IN CONTROL
Self Exclusion and Account Closure Options
If you feel that you need to take a break or that your gaming has become problematic, you may voluntarily exclude yourself from the Take5 Casino Slots platform using the tools provided within the “Profile” section of the Website. You may request to exclude yourself from the Take5 Casino Slots platform by selecting one of the following options
Permanent’ (Permanent self-exclusion) By selecting this option and clicking on ‘Permanent Block’, you will be permanently excluded from using our services. This action cannot be reversed by you or anyone else at Take5 Casino Slots.
You can choose to have your account suspended for a specific period of time (Limited Timeout) by selecting the desired return date and then clicking “Timeout”.
Once selected, the chosen option will take effect immediately. If you then find that you can still access the Take5 Casino Slots platform, it is your responsibility to notify us immediately by email.
During any exclusion period, you will not be able to access the Take5 Casino Slots platform. If you wish to access your account history and/or information, you must email support.
At the end of a self-exclusion period, your access to the Take5 Casino Slots platform will be reinstated.
Once self-exclusion has been applied and for the duration of the self-exclusion period, you will not receive any further marketing material from us. We strongly recommend that you also request exclusion from any other gaming platform where you have an active account. If you use social media channels, you should take steps to ensure that you don’t receive any news or updates from us.
Once self-exclusion (or any other type of closure) has been applied and for the duration thereof, you will not receive any further marketing material from us, however it can take up to 24 hours for the system to update, so if you receive marketing material during this time, please disregard it.
We may, at our sole discretion, exclude you from the Take5 Casino Slots platform permanently or for a limited period of time if we have reason to believe that you may have a problem with computer gaming.
Stop playing/closing your account
You may choose to close your account. If you wish to do so, please send a written request to support by email to support.
We reserve the right to refuse or close any customer account at our sole discretion, but any contractual obligations already entered into by us will be honoured accordingly.
Exclusion of unregistered players
You may also voluntarily exclude yourself from the Take5 Casino Slots platform if you do not have a customer account. If you wish to do so, you must send an email to support with your full name, full residential address, email address and age, so that we can prevent you from registering and playing on the Take5 Casino Slots platform in the future. This self-exclusion will only be lifted 7 days after we have received your written email requesting that we ignore your previous self-exclusion request.
3.SELF-ASSESSMENT
If you think that your or someone else’s computer gaming is becoming problematic, you may find it useful to consider the following self-assessment questions.
- Do you often relive gaming experiences or think about future ones?
- Do you hide or lie about your gaming?
- Do you get angry when someone or something interrupts your gaming?
- Have you ever taken a break from gambling and returned to gambling uncontrollably?
- When upset, do you calm yourself by playing or planning to play?
- Do you find yourself gambling early in the morning?
- Do you find ways to gamble when you are away from home?
- Do you set limits on your gaming and then break them, playing for hours longer than intended?
- Do you lose hours of sleep because of gaming?
- Have you called in sick or been late for work or skipped class to play?
- Have you sworn off a game, uninstalled it and then returned to it later?
- Do you feel guilty or ashamed about your gaming?
- Does gaming contribute to arguments in your relationships?
- Has gaming taken the place of a hobby or sport you used to enjoy?
- Does gaming make you forget appointments, responsibilities or deadlines at work or school?
- Do you become irritated and defensive when people suggest that you might be playing too much?
- Have your gaming hours increased over time?
- Do you cancel social events to gamble?
- Have you lost contact with friends or family because of your gambling?
- Do you have intense feelings (highs, lows, anger, anxiety) when you gamble?
The more questions you answer ‘yes’ to, the more likely it is that you are having problems with your gambling, although it may be perfectly normal to experience some of these without any problems. If you would like to speak to someone who can give you advice and support, please contact the support organisations listed in section 4 below.
4. SUPPORT ORGANISATIONS
If you are looking for help and support services for people who have been adversely affected by gambling, we recommend that you contact Computer Gaming Addicts Anonymous (CGAA) at the following email address: helpline@cgaa.info.
Important: Please note that the CGAA is an independent support service and is NOT affiliated in any way with Take5 Casino Slots. The CGAA does not provide customer support or dispute resolution services.
PLAYER PROTECTION POLICY
1.PROTECTION OF MINORS
With the Internet accessible on mobile devices and in homes around the world, responsible gaming relies heavily on parental control and supervision. To ensure the safety of children online, we encourage our customers to use filtering software to prevent minors from accessing inappropriate online material.
2.TIPS FOR PARENTS
We offer the following tips for parents:
- Keep your username and password safe.
- Do not leave your computer or device unattended when you are logged in to your account.
- Do not use the “Remember Me” feature on a shared computer or device, especially if you share your computer or device with children.
- Pay particular attention to the use of all electronic and mobile devices by minors.
- Keep your bank cards and bank account details out of the reach of children.
- Do not allow minors (under 18 years old) to participate in gaming activities intended for adults (+18 years old).
- Use filtering software to prevent your children from accessing inappropriate material online.
If you share your device or computer with friends or family who are under the legal age to participate in online social gaming, we recommend that you restrict their access to gaming platforms. There are third party services that can help you do this, such as
3. TIPS FOR PLAYERS
Make sure that the decision to play Take5 Casino Slots is your own personal choice.
Before you start playing, familiarise yourself with the rules of the games.
We recommend that you don’t play on our platform if
- It interferes with your daily responsibilities;
- You are undergoing treatment for, or in recovery from, any form of addiction;
- You are under the influence of alcohol or any other substance.